Cannot install office 2007 due to a 1402 error: the registry key

friend attempted to install Office Professional Plus 2007 and get this error: Microsoft Office Professional Plus 2007 encountered an error during setup. Error 1402. Setup cannot open the registry key UNKNOWN\.wll\Word.Addin.8\ShellNew. Verify that you have sufficient [ermission] to access the registry. How to solve this problem and access the registry.

To fix this error, do the following steps:

Step 1: Go into the registry and find the key stated in the error code.

Step 2: Right click on the key and click permissions. When the “do not have permission” prompt comes up just click OK and that should open the permissions box.

Step 3: Click the advanced button (bottom right corner), owner tab, then under change name to, click on your PC and hit the apply button/OK. That should take you back to permissions.

Step 4: Add your pc name, administrator, and system to the group and user names box, and check the full control and read boxes for each one.

November 27th, 2009 Posted in Registry

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